Important Information for a Smooth Service Experience

To help us provide the best possible service, please review the following important details before your scheduled septic tank cleaning:

1. Truck Access Requirements

Our trucks must be able to get within 45 metres of your septic tank.

  • If your tank is further away, please notify us in advance as additional equipment may be needed, and extra costs may apply.

2. Site Accessibility

For safety and efficiency, it’s crucial to ensure our trucks can access your property without complications.

  • Step Access: If there are steps on your property, please advise us beforehand.

  • Soft Ground or Muddy Sites: If your site is muddy or has soft ground, you will be responsible for any resulting dirt on the road or driveway. Northland Septic will not be responsible for site cleanup.

  • Towing Costs: If our trucks get stuck due to poor ground conditions, the hirer is liable for any towing expenses.

3. Water Availability

Some septic tanks and portable toilets may require additional water for cleaning.

  • If you do not have water available or prefer that we do not use your tank water, please let us know so we can make alternative arrangements.

4. Safety First

Your safety is our priority. While we are on-site, please:

  • Keep children and pets indoors and away from our trucks.

  • Be aware that our drivers may have blind spots, especially when maneuvering large vehicles.

5. Locked Gates

If access to your site is restricted due to locked gates, a wasted call-out fee will apply. Please ensure gates are unlocked before our scheduled visit.

6. Programmed Regular Servicing

Want peace of mind and a trouble-free septic system? We offer scheduled maintenance services tailored to your needs. Regular servicing helps keep your system in peak condition, preventing unexpected issues and ensuring long-term performance.

Why Choose Northland Septic Tank Cleaning Services?

  • Experienced Professionals: Our skilled team brings expertise and attention to detail to every job.

  • Customer-Centric Service: We prioritize clear communication, punctuality, and exceeding your expectations.

  • Modern Equipment & Techniques: We use state-of-the-art equipment to provide thorough, efficient cleaning and maintenance services.

  • Commitment to the Environment: We adhere to environmentally responsible practices to minimize pollution and protect our beautiful Northland region.

For reliable and professional septic services in Kerikeri and across Northland, contact Northland Septic Tank Cleaning Services today. Our team is here to ensure your septic system remains in top condition year-round.